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Register for ICC’s training programs, where ICC experts “tell all” and show you LIVE, via webinar, exactly how to skyrocket your success and development.

We offer eight-week development courses, short courses and introductory sessions on our most popular topics. Each webinar is led by an ICC expert facilitator and trainer.

Check our calendar of events to register for upcoming programs.

calendar of events

Leading in Ambiguous Times: Behaviors Managers Need to Lead Effectively During Uncertainty

Leaders and managers are required to navigate through uncertainty as the new normal. It’s critical now, more than ever, for them that they lead in drastically different ways than they ever have before. As they now navigate the ambiguity of “what’s next” in the fallout from COVID-19, they will be tested by situations for which blueprints do not exist, in which there is no such thing as “business as usual.”

Leadership development efforts within organizations must, therefore, pivot sharply to support leaders and managers in tackling unforeseen challenges.

In order to lead direct reports, teams and entire organizations in this new normal in which constant change will be the rule versus the exception, the learning curve for leaders will be steep. What are the capabilities and behaviors they must develop and implement now to lead effectively?

In this engaging live webinar, experts from ICC share the behaviors leaders need to learn and adopt now in order to be successful as uncertainty continues.

Compassionate and Compliant Downsizing: Critical Steps in COVID-19-Related Layoffs

ICC welcomes employment attorney Jessica Marinelli who will be joined by our own experienced outplacement services veteran Meredith Masse in this crucial conversation about the dos and don’ts of conducting layoffs in the midst of the COVID-19 crisis. Jessica will share practical strategies and potential challenges to plan ahead for as you work to protect your company and minimize litigation risk during reductions, all while maintaining human dignity and professional decency. Meredith will share more than ten-year’s worth of lessons learned and best practices in planning layoffs – the before, during and after – and conducting notifications that are compassionate and maintain employees’ dignity.

Managing Through Chaos: Coaching Skills for Leaders

Do you find yourself drowning in a storm pandemic cyclone?

Do you want to expand your leadership influence during these times of chaos, but you can’t do everything? In our chaotic environment, it’s crucial to expand your leadership capacity by utilizing coaching skills. Leaders who adopt coaching techniques can more easily adapt as well as empower and develop others. But how? In this engaging live webinar, leaders from every function, including HR, will get answer to tough questions like:

– Why are coaching skills critical right now as a strategic leader? What if I don’t have time? What if I am the only one with answers? Why can’t I just fix them? Why now?

We will also help leaders get very clear on what coaching is and what it is not. We’ll also discuss the specific skills and behaviors needed in order to be an effective coaching leader as well as practical tips for developing those skills and coaching questions attendees can start to use immediately.

Who Should Attend This Webinar:

– HR leaders who want to develop leaders within their organizations
– Leaders of other functions who want to improve team member’s results and engagement

The Bottom Line: Improving Your Leadership Development Strategy in 2020 for Better Business Impact

ROI, the elusive measurement lacking in almost every leadership development and coaching program. There’s a direct correlation between more effective leadership behavior and business results, and in leadership development and coaching programs it is imperative to demonstrate that through ROI. But to measure ROI, there are foundational building blocks that must be implemented early on in a development program. Download the webinar to learn about how you can measure the bottom line and get the most from your training efforts.

DisruptHR Double-Take 2.0

Join DisruptHR Denver co-organizers Meredith Masse and Mary Faulkner in the second DisruptHR Denver Double-Take webinar. After the October DisruptHR Denver event, the audience will have voted on their top speakers and topics about which they want MORE! In this rousing conversation with the audience’s top 3 choices, Meredith and Mary will chat with each to take a deeper dive into the topics they had only 5 minutes to present on the DisruptHR Denver stage. Join for the lively discussion and ask your questions of these soon-to-be-famous Disruptors!

When the Going Gets Tough, the Tough Get Compassionate: Conducting Human Centered Layoffs

Downsizing, layoffs, mergers, reorganization or restructuring…these kinds of organizational upheavals are the new normal in business. Whatever the name, whatever the reason, when an employee loses a job, it’s a painful, emotional and often devastating experience. As company leaders make tough business decisions that impact an organization’s humans, best companies to work for navigate layoffs and major organizational changes with compassion for the impacted employees and TLC for the “survivors.” In this highly engaging and super practical “how-to” session, attendees will learn from a moderated panel of HR executives who have been on both sides of the desk during reductions in force.

Panelists include:

Rae-Ellen Hamilton, VP HR at NTT Research, INC.

Stanley Wells, US-Northern Sr. Human Resources Manager at Halliburton

Erica Wyatt, CHRO at Intrepid Potash

Leslie McIntosh, SVP, CHRO at BioScrip, Inc.

The Future of Leadership Development

If you were to look at your training, how effective would you say it is? Is it improving specific business outcomes? Is it being measured? Is it taking both your employees needs and the desired business outcomes into account when it is being developed? Chances are that it is not. What would it look like if our programs led to measurable outcomes and sustainable change within an organization? With the exponential growth of technology, we can create highly effective leadership development programs that lead to measurable results. Technology combined with a human element can drive education and retention higher than we have ever encountered in the past. Learn how harnessing these two elements can propel your leadership development to improved outcomes that are aligned with your business strategy.

DisruptHR Denver Double-Take

Join DisruptHR Denver co-organizers Meredith Masse and Mary Faulkner in this first ever DisruptHR Denver Double-Take webinar. At the April DisruptHR Denver event, the audience will have voted on their top speakers and topics about which they want MORE! In this rousing conversation with the audience’s top 3 choices, Meredith and Mary will chat with each to take a deeper dive into the topics they had only 5 minutes to present on the DisruptHR Denver state. Join for the lively discussion and ask your questions of these soon-to-be-famous Disruptors!

Final list of webinar guests will be announced the week of April 22, 2019.

The Impact of Data Analytics & Simulations on Adult Learning

Harvard’s Barbara Kellerman suggests that the struggle to harness leadership metrics and measures in organizations, is correlated to the oftentimes disappointing outcomes seen when company’s make a leadership development investment.

In this webinar, Susan Ruhl, CEO of ICC and Chief Science Officer of Avrio Analytics, Mik Bertolli will discuss the importance of keeping your audience engaged, stimulated and excited to learn through various styles of content delivery. They will also discuss the need to use data analytics for creating measurable leadership development programs. Join them, as they share real-life examples of how simulations can be combined with analytics to assess leader potential as well as their ability to adapt to new behaviors in the workplace.

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