Measuring Culture Data that Drives Bottom-Line Outcomes

A recent Harvard Business Review issue featured “The Culture Factor” in which the authors define culture as an “elusive lever because much of it is anchored in unspoken behaviors, mindsets and social patterns.” Best companies to work for, however, realize when expectations around these characteristics are well-defined and overt, the culture is better equipped to produce best business outcomes. [And isn’t achieving business objectives the real reason we’re concerned with culture?]

When we think about the “culture factor” at ICC, we think beyond employee happiness, flashy perks and extravagant office surroundings. In this dynamic webcast, ICC culture experts explain how to measure more effectively whether the culture – spoken or unspoken – is a hindrance to or accelerator of business results.