Register for ICC’s training programs, where ICC experts “tell all” and show you LIVE, via webinar, exactly how to skyrocket your success and development.

We offer eight-week development courses, short courses and introductory sessions on our most popular topics. Each webinar is led by an ICC expert facilitator and trainer.

Check our calendar of events to register for upcoming programs.

calendar of events

Confronting Workplace Conflict

What happens when opposing opinions, strong emotions and high stakes come together in any situation? What impact does that have on your team and your company’s performance? How we, as leaders, react (or avoid) conflict can have lasting ramifications on individuals, teams and companies. Dramatic improvements in organizational performance are possible and measurable when people learn the skills routinely practiced by those who have mastered conflict in the workplace.

Join us and our Senior Leadership Consultant, Stephanie Williams for this 1 hour complimentary webcast as she presents the different conflict styles and addresses the pros and cons of each.

March 22, 2018 | 10am MT | 12pm ET

5 Behaviors of a Cohesive Team Showcase

Learn why the Five Behaviors of a Cohesive Team™ is recognized as the proven solution for developing a productive, high-performing team. Based on the best-selling leadership fable, The Five Dysfunctions of a Team by Patrick Lencioni, The Five Behaviors resources help teams understand how to become more cohesive and productive.

Join us, and President of Business Leadership Shawna Simcik for this 1 hour complimentary webcast on building high performing teams.

Motivation to Sustain Development Momentum

Deciding to invest in your leadership development is only half the battle. Once the decision has been made, the struggle for most is maintaining that initial desire.  For example, research suggests that about 50% of people who make New Year’s resolutions give up on the resolution within the first four weeks! Leadership development, like any behavior change, requires motivation to commit initially, and motivation to sustain the process. Especially when the goal is developing a skill until it becomes a habit, daily practice is critical and motivation is a key component to ensuring the daily practice gets done. In this 1 hour webcast, we’ll offer practical tips for maintaining motivation during the leadership development process. Additionally, we will discuss ways HR/OD professionals can help leaders sustain their development momentum to achieve lasting, effective, behavior change.

Driving Development: The 7 Pillars of Reinforcement

If you were to look at your training, how effective would you say it is? How many of your learners remember more than 70% of the knowledge and skills learned during training? And how many of those learners actively changed their behaviors to increase their productivity and effectiveness? Chances are, very few of your learners have changed their behaviors to match your organization’s learning objectives. For adult learning to occur, behaviors must be practiced regularly and over time.

Moving Beyond the Forgetting Curve

Pick any employee at your company, no matter the department, and ask them if they remember everything they were taught during their last training. Now ask them if they have changed their behaviors to better suit your company’s objectives as a result of that training. The forgetting curve proves that a majority of employees will forget important information within hours or days after training has ended. It also proves that without constant reinforcement, that knowledge will continue to fade. These are your training dollars going to waste.

Coaching to Leader Habits

The most effective way to develop leadership skills is with daily practice, of small behaviors, to build larger habits. Using the habit-building formula, any leader can develop new leader habits by practicing for just a few minutes each day. Part of the appeal of this approach to leadership development (aside from the fact that it actually works!) is that the learner can guide their own development, relatively autonomously, with minimal reliance on others. However, like most major changes, success is more likely to come and more likely to be sustained by soliciting the help of others, namely an executive coach. Coaches play a critical role in helping leaders reflect on their practice, sustain motivation to continue practicing, and helping leaders rebound when practice starts to fade. In this 45 minute webinar (+ 15 minutes Q&A), we discuss the role coaching plays in helping leaders build leader habits. We will offer concrete suggestions for when and how to incorporate coaching and how to facilitate a meaningful coaching relationship to build leader habits.

Show Me the Way: Creating Clearly Defined Career Paths

What do you say when your employees approach you with “What is next for me?” Employees who lack a clear career path can become disengaged and disgruntled. Too often organizations struggle equipping their employees to find and follow a suitable career path.  Managers are often left cold having career path conversations for which they are not prepared. Join us for a 1 hour Complimentary Webinar in which we will outline the aspects of creating a career management strategy that empowers employees to take charge of their own career development and forge personal career paths.

Building Leader Habits

According to research by the Brandon Hall Group, 85% of companies report they plan to devote more time to leadership development in 2017. At first glance, this may seem like an effective strategy given only 19% of the companies surveyed reported their leadership development programs drive business performance. However, a big assumption in this optimistic outlook is that devoting more time will result in more effective leadership development programs, thereby delivering greater business value. The old adage “work smarter, not harder” applies here. That is, the secret to developing effective leaders doesn’t always involve a greater time investment. Rather, the secret lies in understanding how to develop leadership habits. In this 45 minute webinar (+ 15 minutes Q&A), we will discuss how to implement the leader habit formula in your organization to help your leaders achieve lasting, effective, developmental growth.

Science Behind Micro Learning

This troubling situation is far too common: Your employees return from a training or e-learning course armed with new information and skills. Yet, days after the training, your staff begin to forget what they just learned and revert back to old habits. It is like the training never took place at all! While you invested a lot of time and money in the training, the impact is very low and this can be extremely frustrating. What is going on? When you want staff to learn new information, retain it, and implement it in the workplace, you must understand the brain’s ergonomics and design a program that is effective.

Join Susan Ruhl as we look at the science behind creating effective learning solutions for the modern learner.

It’s All In Their Heads: Understanding the Three Parts of the Mind to Help Employee’s Get More Done in Less Time

Companies’ best efforts to create healthy workplaces through wellness programs are well and good… But wellness programs alone are not enough. Companies willing to address the true root causes of employees’ stress will be those touted as having the healthiest workplaces.

In this dynamic and interactive webcast, ICC Senior VP and Chief Strengths Cultivator Meredith Masse shares startling data about the cost of stress in the workplace and what to do about it.

Rise Above the Risk: Overlooked Steps When Planning a Layoff

Join our expert from ICC on this complimentary webcast to learn the often overlooked but critical steps in conducting Restructuring and Outplacement. Indeed, managing layoffs will never be easy, yet it can be easier with the critical information and practical tips shared in this session.

Show Me the Way: Creating Clearly Defined Career Paths

What do you say when your employees approach you with “What is next for me?” Employees who lack a clear career path can become disengaged and disgruntled. Too often organizations struggle equipping their employees to find and follow a suitable career path.  Managers are often left cold having career path conversations for which they are not prepared. Join us for a 1 hour Complimentary Webinar in which we will outline the aspects of creating a career management strategy that empowers employees to take charge of their own career development and forge personal career paths.

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